Bus

All standard RTA buses contain features and equipment that allow persons with disabilities to board, ride, and get out of vehicles easily and comfortably.

Our Buses features:

  • The capability to “kneel,” or tilt themselves closer to the curb
  • Ramps that fold out to make a bridge between the bus and the curb
  • Areas where wheelchairs can be secured
  • Priority seating areas

Important Steps for Riding the Bus with a Disability

  • Wait for the bus at an official RTA bus stop. Please arrive about 5 minutes before the bus is scheduled to arrive.
  • The bus driver will pull close to the curb.
  • To get on board, ask the bus driver to “kneel” or tilt the bus. If you would like to use a ramp to help you get on board, ask the bus driver to put down the ramp for you.
  • Pay your fare. As a person with a disability, you may qualify for reduced or free fares. Visit our Paratransit section for more details.
  • If you are not in a wheelchair, take a seat in the priority seating area in the front of the bus. For more information on priority seating, read the section about it below.
  • If you are in a wheelchair, the bus driver will secure your wheelchair to prevent it from moving when the bus is in motion. Seats in the front of the bus behind the driver will fold up to make room for this tie-down area. The bus driver will assist you before other passengers can get on board.
  • You may wish to tell the driver your destination so you can be sure to get to where you’re going without any problems. An automated recording will announce stops and transfer points.
  • As the bus is approaching your desired stop, pull on the pull cord.
  • Exit the bus. The bus driver will pull close to the curb. Just as when you got on board, the bus driver will “kneel” or tilt the bus and will put down the ramp for you if necessary. If you need help getting out of the bus, please let the bus driver know.

Priority Seating Areas

RTA buses contain an area near the front of the vehicle that is marked as priority seating for senior citizens, pregnant women, and persons with disabilities.

If all the seats in the priority seating area are taken, ask a non-disabled passenger to offer you a seat or ask the bus driver to make the request for you. Keep in mind, however, that bus drivers can only ask a non-disabled passenger to move from a seat. They cannot force anyone to give up a seat. The reason for this policy is because a passenger may actually have a disability that’s not visible, and asking anyone to prove a disability would violate his or her privacy.

The RTA asks that any of our passengers, especially those in a priority seating area, please be courteous and offer their seat to a person with a disability who might need it.

Features on Our Vehicles for Specific Types of Persons with Disabilities

Features for riders in wheelchairs or with limited mobility:

  • The capability to “kneel,” or tilt themselves closer to the curb
  • Ramps that fold out to make a bridge between the bus and the curb
  • Areas where wheelchairs can be secured
  • Priority seating areas
  • Features for the visually impaired:
    • Automatic announcements of bus stops
    • Permission to bring service animals on board
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